At HR PAY (“Company”, “we”, “our”, or “us”), accessible at https://hrpayindia.com (and its subdomains such as selfservice.hrpayindia.com), protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
- Personal details (name, email, phone, billing/shipping address).
- Transaction details for payments/refunds.
- Technical details (IP, browser type, device info).
How We Use Information
- To process transactions and provide services.
- To improve our platform and customer experience.
- To communicate order status, updates, and promotions.
- To comply with legal and regulatory requirements.
Data Protection
We implement appropriate technical and organizational security measures to protect your data. However, no online transmission can be guaranteed 100% secure.
Sharing of Data
We do not sell, trade, or rent your information. Data may be shared with trusted third parties only for:
- Payment processing.
- Delivery of digital/physical products.
- Legal compliance when required.
Your Rights
You may:
- Request a copy of your stored data.
- Ask us to correct or delete your data (except where legally required to retain).
For concerns, contact: hrpayindia@gmail.com
Refund & Cancellation Policy
- Refund requests must be made within 7 days of purchase.
- Refunds are processed only if:
- Wrong or duplicate payment is made.
- Service not delivered as promised.
- Refunds will not be issued for:
- Successfully delivered services/products.
- Change of mind after usage.
- Refunds, if approved, will be credited to the original payment source within 7–10 working days.
- Cancellations are permitted only before service activation or delivery.
For refund/cancellation queries, contact: hrpayindia@gmail.com
Shipping & Delivery Policy
- Digital Products/Services: Delivered instantly via email/account dashboard.
- Physical Products (if any): Delivered within 7–10 business days within India.
- We are not responsible for delays caused by courier partners, strikes, or natural calamities.
- Tracking details will be shared where applicable.
Terms & Conditions
By accessing and using HR PAY, you agree to the following:
- Eligibility: You must be at least 18 years old to use our services.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials.
- Payments: All payments are final and must be made through authorized payment gateways.
- Prohibited Use: Users shall not misuse the platform for fraudulent, illegal, or unauthorized activities.
- Limitation of Liability: HR PAY shall not be held liable for indirect, incidental, or consequential damages.
- Modifications: HR PAY reserves the right to modify terms and policies at any time. Updates will be posted on this website.
- Jurisdiction: All disputes are subject to Kolkata, West Bengal jurisdiction only.
Grievance Redressal (India-specific)
As per IT Act, 2000 and rules made thereunder, the details of the Grievance Officer are:
Name: Grievance Officer
Email: hrpayindia@gmail.com
Designation: Compliance Manager
Address: HR PAY, Malda, West Bengal, India
Last Updated: September 9, 2025